The cdc software logo is a registered trademark of cdc software. Cdc software, a wholly owned subsidiary of cdc corporation nasdaq. Sussex enterprise bringing government agencies together to boost c a s e sussex businesssussex enterprise acting as a hub for local government agencies, sussex enterprise s t u d y. Aaa western and central new york selects cdc softwares. Dec 21, 2011 pivotal crm case study sussex enterprise 1. As our aging grants management software was reaching the end of its usable life we looked around for a replacement system that would be capable of encompassing a broader range of our business needs. Jan 12, 2011 cdc software corporation, a hybrid enterprise software provider of onpremise and cloud deployments, has introduced pivotal crm 6. Aptean is on a mission to support your needs and industry challenges with tailored erp, supply chain management and compliance solutions. Connecting software applications across departments to provide users. Apr 09, 2009 cdc software, a whollyowned subsidiary of chinas cdc corporation, has announced that aaa western and central new york has selected pivotal crm 6. Pivotal mmd 2009 is the updated version of this product for the 2009 modifications of the standard and poors data. Cdc pivotal now offers social and small business crm capabilities. Cdc software is the leading provider of ipaas solutions for the contact center space. It provides taskbased navigation, embedded microsoft office sharepoint server 2007 and microsoft office system 2007 applications, easy customisation, a smart client user interface.
Cdc software is a whollyowned subsidiary of cdc corporation nasdaq. Their last response was that source control was a highly requested feature, but that they have no intent in making pivotal crm development work with any source control system. Pivotal environment withmobile satellites systems master system. Pivotal crm and project management software avolin software. Apr 24, 2012 cdc software announces pivotal crm for the ipad april 17, 2012 cdc software, today announced that its flagship crm suite, pivotal crm is now available as an ipad application. Source control system for pivotal crm stack overflow.
Crm adoption biggest problem in 83 percent of cases, wigan. I am thoroughly impressed with their complete and frontoffice solution because it truly makes a difference with allowing us to implement our unique business processes in crm. Pivotal crm llp crm customer relationship management. Nov 30, 2007 crm vendor cdc software, a wholly owned subsidiary of cdc corporation, has announced today that savills asia pacific has adopted cdc softwares pivotal crm suite of applications for customer relationship management, property management, valuation, and agency services needs. Pivotal crm is a complete service automation system that helps you capture, manage, and quickly resolve customer service and support requests, without losing. Crm performance and scalability and looks at how pivotal crms flexible. Pivotal sales can be integrated into a crm system to ensure consistency and visibility throughout the organization. Cdcs telephonycrm integration services are priced per seat per month, on an annual subscription basis. Leveraging a serviceoriented architecture soa, cdc software offers multiple delivery options for their solutions such as onpremise, cloudbased or hybrid blending of the two options deployment offerings. Aptean pivotal crm used as a grants management system.
High on our list was better integration of our grants information with our client and contact records, so a system with a crm at its heart was the logical choice. Pivotal crm, cdcs software suite, is a highlyeffective customer relationship management solution that leverages a microsoftlike interface. The development of the ipad version recognises the increased use of tablet computers in the workplace. Nov 26, 2007 pivotal crm has long been recognized for its significant flexibility and easy customization capabilities and the measured success at savills asia pacific is an outstanding example of the value we can provide to our customers with this unique solution, said eric musser, ceo and president of cdc software. Crm software crms cdc software, savills asia pacific reach. Suitable crm software with basic functionality overall aptean pivotal crm met the organizations needs in streamlining certain business line processes, providing a degree of insight through its reporting capabilities on business profitability, member retention, sales growth, etc. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for companies that want to use crm strategically to model, enhance, and streamline their unique sales, marketing, and customer service processes, not dictate them. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for companies that want to use crm strategicallyto model, enhance, and streamline their unique sales, marketing, and customer service processes. Pivotal crm integration solutions the pivotal crm team at cdc software is. As new versions of microsoft products are released such as microsoft office 2010 cdc software releases new versions of pivotal crm soon thereafter, enabling customers to quickly. Pivotal crm is an aptean software platform aimed at organizations of all sizes across a number industries including manufacturing, healthcare, and realestate. Best practices, trends and strategy for the new economy sponsored by.
Pivotal crm is a customer relationship management crm software system offered by avolin, an enterprise software and service company headquartered in austin texas. Pivotal crm enables to build tools you need to offer your customers and your own sales and marketing team to provide the best service. Pivotal crm is an onpremise customer relationship management crm solution. Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service company headquartered in atlanta, ga. Cdc pivotal crm and saratoga crm customer relationship management. Sep 30, 2008 cdc software s product suite includes.
Forrester acknowledges cdc software as a crm leader in latest. With cdc pivotal sales, the sales force team can improve collaboration, accelerate the sales cycle, and achieve a higher number of sales. Accounting software 411 cdc softwares new pivotal 6. Badger maps can give you crm access on the field when you integrate it with your pivotal crm account. Pivotal crm is a customer relationship management crm software system offered by avolin. The interface provides a familiar steppingstone for users, and makes the crm software easy to adopt.
China and a provider of enterprise software applications, announced today that calamos investments has chosen and successfully deployed the pivotal customer relationship management crm suite of software applications to enhance interdepartmental collaboration, promote maximum crossselling and upselling, and support superior customer service. The cms product contains the sales, marketing and services applications that are used by users of pivotal crm. Page 5 of 23 im seeing the adoption of text analytics, speech analytics, social media analytics, and then as you drill down further into technology, i see an increasing uptake in desktop analytics, snow said. The pivotal crm suite includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as. I worked on pivotal crm for 6 years, and stopped asking cdc for source control. Apr 29, 2009 boston, ma prweb april 29, 2009 vaultus mobile technologies a leader in enterprise mobility solutions today announced cdc software, a leading enterprise software and services provider, has implemented the vaultus mobiscaler framework with bestinclass security and performance for its pivotal crm solutions to make the pivotal crm advantage available to mobile endusers. Aptean provides very specific industries with very specific software solutions.
Cdc factory manufacturing operations management, ross erp enterprise resource planning and scm supply chain management, empower discrete manufacturing, cdc supply chain supply chain management,warehouse management and order management, pivotal crm and saratoga crm customer relationship. Deployed in weeks in the cloud, on premise or in a hybrid environment, cdc creates a realtime, eventsbased link between your telephony system, crm, marketing automation platform and other solutions. Pivotal crm helps to increases revenue by using methodical sales activities that improve success rates and lower costs. Proving the value of microsoft office business applications 2 2 use in order to help them get the most out of their it investments. Page 8 of 23 new crm technologies bring cost savings and faster customer service in financial industry by sue hildreth, contributor what types of new crm features should financial institutions like banks, mortgage firms. Cdc software announced that calamos investments has chosen and successfully deployed the pivotal customer relationship management crm suite of software applications to enhance interdepartmental collaboration, promote maximum crossselling and upselling, and support superior customer service. About cdc software cdc software, the customerdriven company, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. An industrytailored customer relationship management system, pivotal crm 6. A couple months ago cdc software announced that the ohman group, an investment bank in sweden, chose the pivotal crm suite of software applications to create a single view of client activities, streamline access to all client information, and improve crossdepartmental communication and coordination, according to cdc officials. For more complex business processes, cdc pivotal offers maximum flexibility for customization and tailoring to these functions. Cdcs extensive portfolio of products are proven to increase profitability, and pivotal crm has become one of the most popular crm software offerings worldwide. The solution is to link information systems and integrate different parts of the. Pivotal crm is a highlyeffective customer relationship management solution that leverages a microsoftlike interface.
Jul 02, 2010 with the unveiling of cdc pivotal crm for smbs on june 15 and then cdc pivotal social crm on june 21, cdc may have made its response clear as can be. The solution is to link information systems and integrate different parts of. Cdc software recognized as a leader by independent research. Pivotal has been out of the market virtually for years, says paul greenberg, president of enterprise applications consulting services firm the 56 group, and a crm magazine columnist. Pivotal crm integration solutions the pivotal crm team at cdc. China and manufacturer of the ross enterprise resource planning software system. The ross enterprise software system is built to ensure the production and delivery of highquality finished goods so that process manufacturers can. Pivotals productivity tools help organizations save precious time by speedingup timeconsuming activities. In 2012, cdc software merged with consona corporation, to form aptean. Automate and support business processes with industryspecific erp solutions. Microsoft crm and varicent, oracle siebels crm, cdc pivotal. The pivotal crm suite includes software tools for sales. Pivotal crm is cdc softwares customer relationship management solution.
We are very pleased that aaa western and central new york selected pivotal crm 6. Net framework, it is ideal for microsoft houses and any company looking to integrate a crm solution with the microsoft office suite. Sep 24, 2008 for more information about pivotal crm, please visit about cdc software cdc software, the customerdriven company, is a provider of enterprise software applications designed to help organizations deliver a superior customer experience while increasing efficiencies and profitability. Pivotal mobile crm is a complete mobility solution designed to deliver the right. Crm solution customer relationship management software. Nov 22, 2016 with cdc software crmtelephony integration, contact center agents are delivered highly actionable caller data name, location, service history and more before they can even say hello.
Pivotal crm is a customer relationship management crm software system offered by aptean formerly cdc software, an enterprise software and service. In october 2018, esw capital completed the acquisition of the. Enterprise ipaas solutions for contact centers cdc software. For more information about pivotal crm, please visit. Cdc softwares pivotal crm is a flexible, powerful customer relationship management solution for companies that want to use crm strategically to model, enhance, and. We chose pivotal because of its strong crm features. It uses advanced gis technology to help companies map sales territories and customers within pivotal crm so that salespeople can get to them quicker and more efficiently. Pivotal crm includes software tools for sales force automation sfa, marketing automation and lead management, and customer service automation, as well as partner management, mobile crm, analytics and call scripting. Pivotal is a flexible and adaptable crm software that integrates with existing data right across your business. In todays fastpaced, highly competitive economy, organisations dont have time to waste with homegrown software, duplicative spreadsheets, and inefficient onesizefitsall solutions.